Payment Policy

Last Updated: September 1, 2026

This Payment Policy applies to purchases made through https://hakeemjames.com, operated by HAKEEMJAMES LLC.

Accepted Payment Method

We currently accept payment through PayPal only.

Customers must select PayPal during checkout and follow the instructions displayed by PayPal to authorize and complete the payment.

We do not currently accept:

  • Cash on delivery;
  • Checks or money orders;
  • Bank transfers; or
  • Payment submitted directly by email or telephone.

PayPal may independently offer eligible customers additional ways to fund a PayPal transaction, such as a PayPal balance, linked bank account, eligible credit or debit card, or guest payment option.

The availability of these options is determined by PayPal and may vary depending on the customer, location, and account status.

Any such payment option is still processed by PayPal and does not mean that HAKEEMJAMES LLC directly processes or stores complete payment-card information.

Currency

All product prices, shipping charges, applicable taxes, payments, and refunds are processed in United States dollars (USD).

If a customer uses a PayPal account or funding source denominated in another currency, PayPal or the customer's financial institution may apply currency-conversion rates or additional fees.

HAKEEMJAMES LLC does not control currency-conversion rates or fees charged by PayPal, banks, card issuers, or other financial institutions.

Order Total

Before submitting an order, checkout will display the applicable total, which may include:

  • Product price;
  • Applicable shipping charges; and
  • Applicable sales tax where required.

Customers should carefully review their products, quantities, shipping information, and complete order total before authorizing payment through PayPal.

Payment Authorization

An order will not enter processing until PayPal confirms that payment has been successfully authorized.

Submitting an order does not guarantee acceptance if:

  • Payment is declined;
  • PayPal cannot complete authorization;
  • The transaction is placed under security review;
  • The customer closes or leaves the PayPal payment process before completion;
  • Required order or delivery information is incomplete or invalid; or
  • We cannot fulfill the order for another legitimate reason.

If PayPal displays a transaction as pending, the associated order may remain on hold until we receive confirmation that payment has been successfully completed.

Failed or Declined Payments

If payment cannot be completed, customers may:

  1. Confirm that their PayPal account and funding information are accurate;
  2. Review any error or status message displayed by PayPal;
  3. Try the payment again where appropriate; or
  4. Contact PayPal directly if the issue relates to their PayPal account, funding source, or payment authorization.

HAKEEMJAMES LLC cannot override payment authorization, security, or account decisions made independently by PayPal.

Please do not send PayPal passwords, complete card details, online-banking credentials, or other sensitive financial information to our customer-service email.

Duplicate or Unrecognized Transactions

If you believe that a payment was submitted more than once, please contact us at support@hakeemjames.com and provide:

  • Your order number;
  • The PayPal transaction reference, where available; and
  • A brief description of the issue.

Please do not include your PayPal password, complete card number, bank-account credentials, or other sensitive financial information.

If you do not recognize a PayPal transaction, please contact PayPal promptly and notify us so that we can review the corresponding order information available to us.

Payment Security

PayPal processes payment information through its own systems and security procedures.

HAKEEMJAMES LLC does not directly collect or store:

  • Complete PayPal login credentials;
  • Complete credit- or debit-card numbers;
  • Card security codes; or
  • Online-banking passwords.

We may receive limited transaction information necessary to process and support an order, including:

  • Payment status;
  • Transaction identifiers;
  • Payment confirmation;
  • Dispute status; and
  • Refund status.

Customers should use the secure checkout process available through our Website rather than sending payment information directly by email or telephone.

Refunds

Approved refunds are issued to the original PayPal transaction.

Return eligibility, return conditions, product inspection, and refund processing requirements are explained in our Return and Refund Policy.

Approved refunds are generally issued within 10 business days after the return has been approved, in accordance with our Return and Refund Policy.

After we issue an approved refund, PayPal or the customer's financial institution may require additional time to make the funds available in the customer's account.

Payment Disputes

If you have a question about a payment, refund, duplicate charge, or order-related transaction, we encourage you to contact us first so that we can review the order information and assist where appropriate.

Payment disputes submitted directly through PayPal are also subject to PayPal's applicable procedures and terms.

We may provide relevant order, payment, shipping, delivery, return, or customer-service information to PayPal where reasonably necessary to respond to a payment dispute.